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Showing posts with label Service Orientation. Show all posts
Showing posts with label Service Orientation. Show all posts

Friday, September 30, 2011

TOON BANK!!!


























THE SYNDIAN FOOTNOTE


I have maintained throughout that Bankers have one of the most stressful job profile. In my case, it has only multiplied upon transfer from Phillaur (8133) to Ludhiana Main (8150). It is with this thought at the back of my mind, I have compiled the cartoon strips that you have just seen and hopefully enjoyed too!

These cartoons are the result of Google search and have been incorporated in the post purely for the purpose of providing some comic relief to fellow Syndians. THE SYNDIAN acknowledges the ingenuity of the respective cartoonists and does not in any way claim or wishes to appropriate the credit for the same. Thanks for poking fun on the tribe of Bankers!!!

I wish the reader hope, health and happiness.

Jai Hind! Jai Synd!

IMAGES COURTESY: GOOGLE SEARCH

Sunday, January 30, 2011

MAHATMA'S MUSINGS


'A customer is the most important visitor on our premises; he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.'
MOHANDAS KARAMCHAND GANDHI

THE SYNDIAN FOOTNOTE
 
Today's post on THE SYNDIAN coincides with the death anniversary of Mahatma Gandhi. The best tribute that we can give to this great son of Mother India and Father of the Nation is to follow verbatim the above quoted dictum.  
Readers who wish to brush up their comprehension of Gandhi, can click on this link: MAHATMA GANDHI'S LIFE HISTORY
Jai Hind! Jai Synd! 
IMAGE SOURCE: WIKIPEDIA

Thursday, December 30, 2010

SIBM: A TRIBUTE!!!

In a few days from now, precisely on January 04, 2011, our batch will be completing an year in the service of this great Institution. What time could be more opportune to revisit the place where it all started: Syndicate Institute of Bank Management, Manipal, Karnataka. While the adventures and escapades have been accounted for in an earlier post: ONCE UPON A TIME IN MANIPAL!!!, it is time that tributes be showered upon the Alma mater of banking for the Syndians!
The SyndicateBank website provides the following overview of SIBM:
Syndicate Institute of Bank Management (SIBM), located at Manipal, in the backdrop of luxuriant Western Ghats, is the apex training institution of SyndicateBank for honing skills in banking and management for the bank's executives and senior personnel. The Institute was set up in November 1987. The institute has a sprawling campus of 15 acres, offering a panoramic view of the green valley on the east and Arabian Sea in the west. The fully residential Institute, with all modern infrastructure expected in an Institution of this nature, like well-equipped classrooms, library, computer laboratory, conference hall and auditorium, also offers a variety of recreation facilities, including a modern gymnasium, 5-hole golf course, mini-cricket ground, volleyball courts, indoor games, jogging track and so on. Shady fruit bearing trees, medicinal plants, rose garden and other recreational facilities are provided to rejuvenate the body and mind. The hostel has 65 fully air-conditioned and tastefully furnished rooms. 
Those interested in knowing more may follow this link: http://www.syndicatebank.in/scripts/APEXTrainingcentre-SIBM.aspx. But for our batch, it means much more. And I will once again let the pics do the talking. Have a look:

PRESENT AND FUTURE TOGETHER.....

PRESENT AND FUTURE TOGETHER.....
VITHALA SIR GIVES INSTRUCTIONS ON THE EVE OF D-DAY. WHO'S INTERESTED?
JUST BEFORE THE FIRST STEP


ATTENTIVE THEY ARE! ICE-BREAKING IN PROGRESS.

WAITING FOR THEIR TURN. INSIDE AUDI BEING HANDED OVER THE RELIEVING AND MARCHING ORDERS.
STATE OF THE ART. A SESSION IS ABOUT TO BEGIN....
REFRESHMENT AREA. CAUGHT YOU TEA-HANDED, AFTER WE HAD OURS!


THE TRICOLOUR. VIEW OF THE MAIN ENTRANCE FROM INSIDE SIBM.
LADIES AND THE GENTLEMEN!


THE GANG OF GUYS!
THE HEAVENLY ABODE. IT TRULY IS!


THE FOOD FACTORY! YUMMY FOOD, MATCHLESS SERVICE. 
THE JOYRIDE CONCLUDES. THIS AUTO HAS BEEN FINANCED BY SYNDICATE BANK, WHICH WAS REASON ENOUGH FOR US TO HOP ON AND SAY CHEESE! OF COURSE, THE LADIES CRIED LATER ON, AS THIS WAS THEIR LAST HURRAH AT SIBM! 
THE SYNDIAN FOOTNOTE
I consider myself absolutely privileged, lucky, fortunate and what not, to have got an opportunity to be inducted into the Syndicate Family at the apex training centre. The experience is etched in the memories of all of us and remains fresh as if it was just yesterday that each one of us became a part of the Syndicate syndicate!
A word of gratitude to the Team SIBM, the parts of which works as a synchronized whole to ensure optimization of returns that a trainee gets from his/ her stay at the campus. Administration, Faculty Members, Support-staff: Thank You!!!
During the course of serving this great Institution, there may come a few opportunities to be a part of training programmes at different TCs, and may be SIBM again. But nothing can match the charm of induction training. Would want to come back again, and again and again......
THE SYNDIAN wishes all the readers a HAPPY NEW YEAR 2011. May our Institution continue to make GIANT strides in Nation's service with the combined PIGMY efforts of ours! May we all stay faithful and friendly! May hope, health and happiness prevail!
Jai Hind! Jai Synd!

Friday, April 30, 2010

I AM THE SYNDIAN: THE CELEBRATION OF SERVICE SPIRIT

Do you know who am I?
I have a being, but why?

Well, I am there for your financial needs,
A faithful and friendly partner indeed!

You need to lend, you need to borrow!
I am there for you, meticulous and thorough!

In your service, I am there forever!
Did you notice? I am now younger than ever….

I am tech savvy, I march with time!
Together we sing the relationship rhyme!

Your convenience defines my existence,
What you say, to me it makes sense!

I am courteous, I serve you with cheer!
To your doubts, I lend my ear!

You are the centre of my universe!
My capital is your trust!

I am there for big and small,
I am there for one and all!

I am the Pigmy, I am the Giant!
With me by your side, you will always be triumphant!

I am there for every Indian!
I am The Syndian, I am The Syndian!

Serving you, for me is a celebration!
I am The Syndian, I am The Syndian!

Tuesday, March 30, 2010

HT-MaRS CONSUMER SATISFACTION SURVEY 2010

Dear Syndian,
Synd Morning!
I am sure that you would have avidly read the HT-MaRS Consumer Satisfaction Survey with the aim of scouting India’s best banks. I have sifted grain from chaff and am presenting our Bank’s performance vis-à-vis the competitors. Hope you will find time to go through!
We hold a joint Ninth position with Bank of Baroda, but actually at least 11 banks are better than us!
Axis Bank leads the pack, closely followed by HDFC Bank and ICICI Bank. Indian Bank is the best Public Sector bank (overall fourth), followed by IOB, SBI and Canara Bank tied at fifth position. PNB stands at sixth rung, followed by Union Bank of India and UCO Bank jointly placed at seventh place. Central Bank of India comes at a close eighth position. The top 20 banks of India, according to this survey held at 18 major state capitals and business centres across the country are as follows:
1. Axis Bank
2.HDFC Bank
3.ICICI Bank
4. Indian Bank
5. IOB, SBI and Canara Bank
6. PNB
7. Union Bank of India and UCO Bank
8. Central Bank of India
9. Bank of Baroda and SyndicateBank
10.Vijaya Bank
11.Allahabad Bank
12.OBC
13.Bank of India
14.Corporation Bank
15.Dena Bank
16.United Bank of India
Places (out of a total of 18 covered in the survey) where we have done well include Jaipur (best bank in the city), Indore (second best), Ludhiana (fifth best), Patna (seventh), Bangalore (ninth) and Hyderabad (tenth).

Ranks that customers have accorded according to areas in banking to us…..
Overall experience with bank staff: Joint sixth with UCO Bank (8 banks better than us)*
Overall branch facilities: Joint seventh, again with UCO Bank (7 banks better than us) *
Account opening process: Eighteenth position (18 banks better than us) *
Turnaround time at banks: Joint tenth with Bank of India (11 banks better than us) *
ATM users: Last of the lot (19 banks better than us)
(* Inconsistency in our position and number of banks ahead of us is due to joint positions held by competitors, just as we do in many cases.)
Clearly, time to pull our socks! Let us all rededicate ourselves to the cause of being ‘faithful and friendly’.
Regards,
Faithful and Friendly
Ashish Rastogi

THE SYNDIAN

My photo
'THE SYNDIAN' is a humble attempt to connect well with each other, with the customer, to register a presence in blogosphere, to prove that the faithful and friendly financial partner is now indeed younger than ever..... Of course it can emerge from a 'Pigmy' to a 'Giant' with cooperation from your side! I invite all the Syndians to become members, contribute articles, develop this initiative into a full-blown forum for discussion for banking, finance, personnel, marketing issues... Once it consolidates, we can integrate the same in our marketing efforts and use it as a potent tool to interact with the generation 'Z'!